Privacy Policy

Who We Are

Jenste Ltd (“we”, “us”, “our”) is a UK-based electronics manufacturing company.
Our website address is: https://jenste.co.uk

We take your privacy seriously and are committed to protecting your personal information.

Information We Collect

Enquiry Forms

When you contact us through our enquiry form, we collect the details you provide so we can respond to your message. This usually includes your name, email address, company name, and any project information you choose to share. We only use this information to reply and provide relevant support.

Online Store (WooCommerce)

If you place an order through our shop, we collect the information needed to process your purchase, deliver your items, and comply with UK business and accounting laws. This includes your contact details, billing and shipping information, and order details.
Payment card details are handled securely by third-party providers such as Stripe or PayPal. We never store full card details on our servers.

Cookies & Analytics

We use cookies for essential site functionality, checkout processes, and performance tracking.
Google Analytics helps us understand how visitors use the site by collecting device information, pages visited, and general usage data. Where possible, this information is anonymised.
You can manage or disable cookies at any time through your browser settings.

How Your Information Is Used

We use your information to respond to enquiries, process and deliver orders, maintain accurate records, and ensure the website functions correctly. Anonymised data may also be used to improve website performance.
We do not sell your personal data. We only share it with trusted partners when necessary — such as payment processors, shipping providers, and analytics tools.

How Long We Keep Your Information

Enquiry form submissions are kept for up to 12 months unless the conversation is ongoing.
Order records are retained for six years to meet UK accounting and legal requirements.
If you create an account during checkout, your information stays in the system until you ask for it to be removed.

Your Rights

You have the right to request access to the personal data we hold, ask for corrections, request deletion where appropriate, and withdraw consent where applicable.
To exercise your rights, contact us at: sales@jenste.co.uk

Where Your Data Is Stored

Your information may be stored on secure UK-based servers or processed through trusted third-party services that follow GDPR-compliant safeguards. Some partners may transfer data outside the UK/EU, but only with proper protection in place.

Security

We take data protection seriously and use secure hosting, SSL encryption, and limited access controls to safeguard your information.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at:
sales@jenste.co.uk